Check the full catalogue to see if the herb is grown and when it returns. You can request an email notification for when it's back in stock.

Please contact us before dispatch with your order number to cancel. Amending or adding to an existing order is not currently possible.

Yes — a confirmation email follows immediately after ordering. A second email is sent after processing, and DPD or Royal Mail will then send tracking information.

There is a £12 minimum order value. The delivery option will only appear once the basket exceeds this amount.

Emails often land in junk or spam folders. If your payment succeeded, please contact Hetty to confirm your order was received.

Several secure payment methods are accepted. No PayPal account is needed. Hetty's does not store any credit or payment information.

Orders £12–£30: £7.95
Orders £30–£50: £5.00
Seeds only: £3.00
Orders over £50: FREE

Remote areas (Scottish Highlands, Northern Ireland, islands) may incur additional charges. Some areas cannot be shipped to.

Within 6 working days from the day we receive an order, with many orders being dispatched sooner.

With over 200 varieties, exact stock prediction is difficult. Weather, batch timing, or quality issues can cause a shortfall. Hetty will contact you to discuss substitution, placing the order on hold, or a refund.

Plant orders ship on a 24-hour service via DPD or Royal Mail. Seed orders are sent via Royal Mail.

Yes — DPD or Royal Mail provides SMS and email updates for potted plant orders. Seed orders may go untracked via Royal Mail.

Yes, from PE11 4JH with a 20% discount. Select "Collect from Hetty's" at checkout. Please allow up to 6 working days; you will be emailed when your order is ready.

No — the main supplier is wholesale-only. Hetty collects plants from there and packs orders at a nearby unit which is not open to the public.

A care advice sheet is included in every order, a copy is available online, and each plant comes with an individual care card. Further tips are on the Growing Tips page.

Size varies by season and batch timing. The 9cm pots are healthy, robust and rooted young plants ideal for growing on. In winter some plants may arrive dormant or smaller.

Plants may appear lifeless but are perfectly healthy. They will start growing once warmer weather begins.

The 9cm pots are young plants — harvesting is not advised until more established. Larger litre pots later in the season may allow a few sprigs immediately, but we recommend establishing the plant first.

Most herbs like well-drained soil and a good amount of sun. Please check the individual plant listings for more specific detail.

Use the Treneague cultivar. Space plants 10–20cm apart — closer spacing gives faster coverage. For a 3m² area at 15cm spacing you would need around 150 plants; at 20cm spacing, around 85 plants. Plug plants take longer to fill than 9cm pots.

Herbs are primarily outdoor plants, but Mint and Basil adapt best indoors. Pinch regularly and avoid overwatering — many herbs originate from a Mediterranean climate.

No animal derivatives are used. Neonicotinoids have not been used for some time. Biological control is our main approach; any pesticides used have a zero-day harvest interval.

Rosemary Officinalis is recommended, or Barbeque / Miss Jessop's. Plant mid-April to end of September in a sunny, sheltered spot with well-drained, slightly chalky soil. Space plants around 45cm apart, keep to around 60cm tall, and cut back after flowering in early summer.

It can reach a metre in length over time and prefers fairly well-drained soil.

No guarantees, but varieties successfully overwintered outdoors in Lincolnshire include Angelica, Catmint, Catnep, Chervil, Moroccan Mint, Garden Mint, Fennel, Compact Marjoram, Hot & Spicy Oregano, Winter Savory, and various Thyme varieties.

See the About Us page for more details about Hetty and her team.